Customer Service

The J&J customer service staff is friendly and dependable. Rely on our experts to answer your questions, generate quotes, assist you with repair, provide you with service, and  get you the parts you need.  Call or visit our facility for fast turnaround, competitive pricing, and on-time delivery.  We’re here to help.

Parts

The next time you need parts, call the J&J Parts Department. At J&J Truck Equipment, we stock many parts, such as hydraulic filters, back up alarms, air cylinders, body-up micro switches and a wide array of lighting. J&J can also order most parts that you may need, whether you have a J&J body or another brand. We can also easily fabricate hard-to-find parts in our shop. The J&J parts staff is experienced and knowledgeable. Let us help you get back on the road.

Credit

Download our Credit Application

Bryan Cordell, Credit Manager
814-444-3493  
Email: bdc@jjbodies.com

Warranty Information

On this page you will find J&J Truck Equipment's manufacturers limited warranty. Please read through this information for answers to your warranty questions. If you require further warranty help, use our Warranty Help Form and a representative will respond to your request promptly.

Manufacturers Limited Warranty

 Warranty Coverage

New products manufactured by J&J Truck Equipment are warranted to be free from defects in material and workmanship, under proper use, application and maintenance for a period of twelve (12) months from the date of invoice or delivery (whichever is first) to the end user. 

 J&J Truck Equipment's obligation under this warranty is limited to, and the sole remedy for any such defect shall be the repair or replacement (at J&J Truck Equipment's option) of unaltered products, components, or parts returned to J&J Truck Equipment, FOB their plant, provided such defect occurs within the above stated warranty period and is reported within one (1) week of its occurrence. 

 If J&J Truck Equipment determines during service work that work is not the result of defective material or J&J Truck Equipment's workmanship as warranted herein, the purchaser shall pay the time and expense, plus material costs of the performed work.

Implied Warranty Excluded

This is the only authorized J&J Truck Equipment warranty and is in lieu of all other express or implied warranties or representations.

Items Excluded

Components and parts purchased and used by J&J Truck Equipment in the manufacture of their products are warranted only to the extent the manufacturer warrants them to J&J Truck Equipment.

Warranty Claims

Warranty claims must be submitted and processed in accordance with J&J Truck Equipment's established warranty claim procedure.

Warranty Service

Service will be performed at J&J Truck Equipment's facility or other, as designated by J&J Truck Equipment. At the time of request for warranty service, evidence of the original date of invoice and delivery data must be provided.

Warranty Annulment

All obligations of J&J Truck Equipment shall be, null and void: (1) if equipment has been operated beyond the factory recommended maximum capacity, (2) if failure or damage is incurred through neglect, lack of or improper maintenance, misuse, accident, or through any other cause beyond the control of J&J Truck Equipment or, (3) if equipment has been altered or repaired by others without first obtaining authorization from J&J Truck Equipment.

Consequential Damages

The only remedies the purchaser has in connection with the breach or performance of any warranty on J&J Truck Equipment products are those set forth above. In no event will J&J Truck Equipment, any company affiliated with J&J Truck Equipment, or any distributor of J&J Truck Equipment products be liable for business interruptions, loss of sales and/or profits, rental or substitute equipment, costs of delay or for any other special, incidental or consequential losses, costs or damages. Purchaser assumes all liability for all personal injury and property damage resulting from the handling, possession or use of the products by the purchaser.

Representations Included

J&J Truck Equipment products are subject to no express, implied or statutory warranty other than herein set forth, and no agent, representative or distributor of J&J Truck Equipment has any authority to alter the terms of this warranty in any way whatsoever or to make any representations or promises, express or implied, as to the quality or performance of J&J Truck Equipment products, other than those set forth above.

Warranty Help Form

At J&J Truck Equipment we strive to help our customers any way we can. We have provided the form below so you can submit your warranty question(s). Once we receive your question(s) one of our customer service representatives will be in contact with you. Required information is indicated by an asterisk.

Contact Information  
Contact Name *
Name of Company
Contact's Title
Email *
Country *
Postal/Street Address *
City *
State *
Zip *
Phone Number *
Fax Number
Best Way to Contact You
Product Information  
Product *
Manufacturer of Product *
Serial or VIN Number *
Date of Purchase *
Warranty Question(s)